Samsung Electronics chief executive Kwon Oh-hyun on Tuesday said the South Korean tech giant must improve, as it reels from the costly withdrawal of its Galaxy Note 7 smartphone. Without referring directly to the failure of the fire-prone Note 7s, Kwon said in a statement Samsung employees should look back and ask whether they had been complacent in their work. "We have a long history of overcoming crises," Kwon said. "Let us use this crisis as a chance to make another leap by re-examining and thoroughly improving how we work, how we think about innovation and our perspective of our customers."
The global smartphone leader and Apple rival last week said it aimed to recover quickly from the withdrawal of the fire-prone Note 7 in October. The debacle raised concerns about Samsung's quality control systems and dragged its third-quarter mobile earnings to their lowest level in nearly eight years, but so far no one at the firm has been publicly held responsible. Samsung is expanding its probe into the Note 7 fires beyond batteries, as it tries to get to the bottom of one of the worst product failures in tech history.
There is one feature of Google's mobile platform Android, which presents a stron
The CES gadget show has begun catering more heavily to startups hoping to break
LG has launched a new smartphone - X Power, in India. Part of the company's X li
Apple wants to move the internet from your pocket to your wrist. Time will tell
Sony Corp cut its annual profit outlook due to losses related to the sale of its
Apple is pretty generous when it comes to supporting older iPhones with the newe
The Lenovo P2, a massive battery smartphone that was unveiled at IFA 2016, is al
Office 365 users will never have to worry about storage limits again. Microsoft
Dell Technologies, which completed the acquisition of data storage company EMC C
Several Android handset manufacturers have already released patches for Android'